KG Software & Services is offering services from 2.5 decades, as one stop solution. Annual Maintenance Cost for Busy makes customer more secure regarding services. This AMC basically means the services which — where and when if stuck somewhere in the softwares — provides you with faster and efficient support, may it be on-site or off-site support.
Best Implementer for BUSY Accounting Software No. 1 Channel Partner — since very first year
Our AMC Contract Includes
Timely updates with latest release information via SMS / Email
Dongle repair
Priority prompt response to all complaints as a premium customer
Dongle replacement if not working
Training sessions in the office itself
Training seminars on specific relevant topics
On-site visits within 2–3 hours of complaint (3 for single user, 5 for multiuser)
Online support via TeamViewer / AnyDesk
Telephonic support
Free replacement of media against manufacturing defect (CD / Dongle / Softkey)
Free data repairing (up to 100 MB data)
Support Channels
On-Site Support — Engineer visits within 2–3 hours of complaint logging
Remote Support — TeamViewer & AnyDesk for instant online resolution
Telephonic Support — Dedicated helpline numbers for all query types